Fill out our application and we’ll approve you for a specific amount so you can start shopping.

Work with an Approval Specialist to provide any documentation necessary for approval. Please check your email (and spam folder) frequently and promptly return phone calls. We often have follow-up questions and the faster you respond, the faster we can get you approved.

Search for a home that meets your criteria, if you haven’t already identified one.

Find the home you want to make an offer on and work with your agent to submit an offer request to us.

Sign our Service Agreement Addendum.

Discuss your financing options and choose a lender.

Work with your Customer Experience Manager to write a Homeward Offer.

Submit the Homeward Offer to the seller’s agent.

Work with your Customer Experience Manager to pay your earnest money deposit and option fee, if applicable.

Meet with your loan processor to sign your mortgage diclosure documents.

Sign the Customer Purchase Contract agreeing to buy your new home from us within 24 hours.

Order a rushed appraisal if you’re using a lender other than Homeward Mortgage. Once it’s done, send the appraisal report to us and review it with your agent and Customer Experience Manager.

Work with the Transaction Support team and your agent to sign the residential lease so you can rent the home from us while you wait for your mortgage to be finalized.

Work with your Customer Experience Manager to draw up the Customer Purchase Contract you’ll sign to buy back your home from us.

Work with you and the Transaction Support team to sign the Lease, Limited Buyer Representation, and Referral Agreement documents.

Return the inspection report to your Customer Experience Manager for review. Agree on any next steps.

Capture any price and/or credit negotiations in amendments to both the Homeward Purchase and Customer Purchase contracts.

Work with the Transaction Support team to get a Disbursement Agreement (DA).

The Title team generates title work and Homeowners Association (HOA) documents, and prepares to close with us as the buyer of the new home.

The Mortgage Processor sets up your loan and orders an appraisal if you are using Homeward Mortgage.

Move in!

Give you your keys on closing day.

Your prorated rent starts accruing on the new home. You only pay for the days you need until you buy back the home from us.

Work with your Mortgage Processor to submit all necessary documents.

Review the disclosure statements with your Mortgage Processor to confirm transaction terms and costs.

Verify the lender is using the most up-to-date and complete version of your purchase contract.

Review the final settlement statement with you.

We'll provide you with a final rent invoice and any applicable discount credits.