Homebuyer help center
Buying a home is one of the biggest financial decisions you'll ever make.
We're here to help.
We're here to help.
The APPROVAL PROCESS
How long does it take to get approved to use Homeward?
What information do I need to provide to get approved?
If I am already preapproved for a mortgage, do I need to go through the approval process with Homeward?
Can you help me purchase new construction?
My current home is already under contract. Can you still help me make a cash offer?
How do you determine how much equity I have in my home?
What happens after I’m approved with Homeward?
I understand you do a credit pull. Can you tell me more about that?
Homeward cash offers
What is a Homeward Cash Offer and why is it better?
Where do you get the cash to buy my new home?
What solutions do you offer to help me make a cash offer?
How do you make money?
PRICING and FEES
How much does it cost?
When do I pay the fee?
What if I make an offer that doesn't win?
Are Homeward Mortgage's rates competitive?
Do I have to use Homeward Mortgage to use your services?
Tell me more about rent.
How does insurance work while I’m renting my new home from Homeward?
Will I need to pay a security deposit to rent my new home?
Are pets allowed while we’re renting the home?
Do you mark up the house price when you sell it back to me?
Do I have to make an earnest money deposit when I use Homeward?
How do property taxes work?
BUYING A HOME
Can I use my own agent?
Does my agent still make money off the transaction?
How do I buy a home with Homeward?
What if I need to sell my existing home before I can buy back my new home from Homeward?
Is Homeward a mortgage lender?
Are there benefits to using Homeward Mortgage instead of another mortgage company?
I found a property I want to make an offer on. Now what?
Who makes the offer to the seller?
How does the appraisal work?
What happens if my Preliminary Appraisal comes back lower than my purchase price?
My Final Appraisal is different than my Preliminary Appraisal. Now what?
Who orders the inspection?
Why are there two closings with two different contracts?
How fast can you close?
What happens when Homeward closes on my new home?
How soon do I have to buy back my new home from Homeward?
What does “possession pursuant to leaseback” mean?
How do you handle the residential service fee in Texas?
SELLING A HOME
Will you buy my old home?
What is Floor Price Certainty?
How do you determine my floor price?
What happens if you buy my home at the floor price?